The general sales and use here transcribed below (the “General Conditions”) conditions apply only to Italian territory and to all sales (hereinafter referred to as “Services” or individually “Service”) provided by La Casamatta LTD through its www.mycasamatta.com domain ( “Website”).
Pursuant to and for the purposes of articles. 7:12 of the Decree. n. 70, 9.4.2003, La Casamatta s.r.l.comunica users the following information:
the person providing the services is subject to the General Conditions La Casamatta srl, with registered office in Rome, Via P. Maroncelli, 45 pec [email protected] registered at the Chamber of Commerce of Rome VAT 06514081006 – REA n. RM972246 – Rome Chamber of Commerce – Share capital: 10,000.00 i.v.
The General Conditions will be applied also to new types of services that will be provided in future by La Casamatta LTD unless it is otherwise provided at registration or the first delivery of the new service.
The user is asked to print a copy of the General Conditions and \ or store them on a durable media.
These Terms apply to all sales made by La Casamatta on the Site.
1.1 The General Conditions may be modified at any time, subject to your right of withdrawal referred to in paragraph below. Any changes and \ or new conditions will be in force from the moment of their publication in the “conditions. To this end,” the site we encourage you to regularly access the Site and to verify the publication of the most current Terms and Conditions.
1.2 The General Conditions apply are those in force on the date of the purchase order submission.
1.3 In the event that the user does not wish to accept the changes to the General Conditions shall have the right to withdraw by giving notice by registered letter with acknowledgment of receipt or email with 7 days notice.
1.4 The continued use of the course service the period referred to in paragraph 1.1 is manifestation of the will to accept the General Conditions.
1.5 These Terms do not regulate the sale of products and / or provision of services by persons other than the Casamatta that are present on the site through links, banners or other hypertext links. Before engaging in transactions with these parties it is necessary to the user to verify their sales conditions. The Casamatta is not responsible in any way for the provision of services and / or for the sale of products on the part of such individuals. On websites accessed through such links The Casamatta no control and \ or monitoring. The pillbox is not responsible for the contents of these websites nor for any errors and \ or omissions and \ or violations of the law by the same.
2.1in compliance with Decree 9 April 2003, n. 70 laying down rules concerning electronic commerce, The Casamatta informs you that:. to conclude the purchase of one or more products on the Site, you must fill out an electronic order form and send it to The Casamatta electronically by following the instructions that will appear from time to time on the Site and that will accompany the different phases of the purchase;
2.2. the contract is concluded when the Casamatta records the order form, after verification of the correctness of its order and payment data;
2.3. Before submitting the order form you will be able to identify and correct any input errors by following the instructions from time to time indicated on the Site and that accompany the different phases; when you register your order form, The Pillbox will send the user to the email address indicated an e-mail confirmation containing a summary of the General Conditions, the information concerning the characteristics of the product purchased, a detailed indication of price of the means of payment used, the procedures for the exercise of the right of withdrawal, the shipping costs and any additional costs and an indication of the service. Please keep the e-mail receipt as proof of purchase or store it on a durable media;
2.4. The order form will be stored in the database, The Casamatta for the time necessary to execute the order and in any case in accordance with law. To access your order form the user can go to “My Profile ‘-‘ My purchases” Site where you will find a list of all orders placed.
3.1 All prices on the site are expressed in Euros (€) and are inclusive of VAT. The contribution to the fulfillment of the order and delivery expenses is explicitly stated and are inclusive of VAT. This amount will be shown separately on the order form prior to sending and e-mail order confirmation.
4.1 The user will be charged the price of the product indicated on the Site when the order has been sent by him.
4.2 The products remain the property of La Casamatta until payment of the purchase price and expenses from the user.
4.3 The blockhouse shall proceed with the purchase order only after receiving confirmation of authorization to pay the total amount due, consisting of the purchase price, shipping costs and any additional cost, as indicated in the order form.
4.4 The La Casamatta reserves the right not to confirm orders from users with whom is litigation or in the case provided by art. 5.1.
5.1 The products offered on the Site are limited in number and can be sold at discounted prices. It may therefore happen that the ordered product is no longer available after the purchase order is recorded. In any case of unavailability of the product ordered, the user will be promptly notified by e-mail and the purchase order will be canceled. If payment has already been executed, The Pillbox will refund the amount paid by the user, including contributions to the costs of order fulfillment and shipping immediately, and in any case within a period of thirty days from the day following the order. The refund will be communicated via e-mail, and credited on the same means of payment used for the purchase or by bank transfer.
5.2 The Casamatta accepts no responsibility for any delays in crediting, which depend on the bank or type of credit card used for payment. In any case, the value date of the amount credited will have the same.
6.1 Deliveries are made only in Italian territory, to the address indicated on the order form post.
6.2 The delivery times are as indicated in the purchase order registered in the “My Profile” of the site and specified in the confirmation of the purchase order. In case of failure to indicate a specific delivery time, it will take place within thirty days from the next the order.
6.3 Upon delivery of the products to the carrier, the user will be sent a shipment confirmation e-mail. Deliveries are made from Monday to Friday, during normal business hours, excluding public holidays.
6.4 In case of impediments to the delivery due to force majeure The Casamatta will contact you by e-mail to inform them of the delay in consegna.La Casamatta time will not be held in any way responsible for any delays due to events third and \ or force majeure.
6.5 Delivery is considered completed when the product is provided to the user at the address specified in the order form.
6.6 In the event of non-delivery for the absence of the recipient at the specified address, the courier will leave a card to certify the delivery attempt. On the card will be shown data that the user will use to contact the carrier and define a date for the second delivery attempt. After two delivery attempts went “empty”, the package will be in stock and the Customer Service of The Casamatta will contact you in order to unlock the stock and ensure that the delivery take place as soon as possible. If the second attempt is unsuccessful, the product purchased will be returned to. The Casamatta any time after thirty days from the date the product was shipped back to the pillbox, the contract will be terminated and the purchase order canceled pursuant to art. 1456 cc The Casamatta will reimburse the amount paid by Subscriber net of the product delivery costs not successful and the cost of returning the same to the pillbox and custodial fees. The termination of the contract and the refund amount will be communicated to the user via e-mail. The refund amount will be credited to the payment method used by the user for purchase. In the event that, before the expiration of the thirty days, the user requesting to resend the product purchased, The Casamatta proceed to the new delivery after debiting, in addition to the expenditure of the same, the cost of returning the product to the pillbox and expenses custody. It is up to the recipient check the condition of the delivered product.
6.7 In the event that the package for visible signs of tampering or alteration, you must mark it on delivery signing the appropriate document Proof of Delivery (POD) charge by the courier. In case of failure to report as mentioned above, the customer can not claim against the Casamatta srl it is not responsible for failure to communicate through signature with reservation.
7.1 If not satisfied with your purchase for any reason, you can return the products purchased no later than 15 days from the date of receipt of the products.
7.2 If you wish to return the product, communicate through email and follow the instructions that will be sent to you. Once you have made your booking The Casamatta will send a confirmation e-mail containing the waybill to be applied externally to the pack and the return delivery note to be inserted inside along with the product to be returned. The shipment of returned products made with the courier indicated by Casamatta The only result of the costs for the shipping costs incurred by La Casamatta LTD, as indicated in the email that will be sent ACCEPTANCE MADE.
7.3 If the returned product is sent back using a different courier, all shipping costs will be borne by the customer / user as well as the costs and risks related to the return of the products are borne by the user.
7.4 Please note that the product must be returned in a state of substantial integrity (eg, the products must be clean and free of scratches, dents, damage, abrasions. The products must be returned in original packaging with accessories, components, and materials illustrative content in the original packaging). If it does not, the Casamatta LTD apply the terms of paragraph 7.5
7.5 Under Article. 57, paragraph II, of the Consumer Code, the user is liable for any diminished value of the products resulting from product handling themselves different from those needed to establish the nature, characteristics and functioning of the goods. In this case the Casamatta may also ask the user to the reduction of reimbursement of established value.
7.6 To exercise the right of withdrawal is not required that the goods to be returned is insured against theft and accidental damage to the transport. However, because the inherent risk of returning the goods becomes responsible for the Casamatta invites the buyer who wishes to exercise the right of withdrawal to ensure, at their own expense, the shipment for the value indicated in the email confirmation of the order purchase.
7.7 In accordance with Article 56, paragraph III of the Consumer Code, only after the return of the product or only after verifying that the user has taken steps to send back the goods, The Pillbox will proceed as quickly as possible to the user’s refund. The amount of the refund will be credited on the same means of payment used to purchase, unless it is otherwise agreed with the user. The value date of the amount refunded will have the same. It retains the user’s ability to adhere to the commercial offers.
7.8 Under Article 59 of the Consumer Code, the right of withdrawal is excluded in the event that the sale must relate to products tailored or personalized or which by their nature can not be returned or are liable to deteriorate or expire rapidly, or sealed goods which are not lend themselves to be returned for hygienic reasons or related to the protection of health and were unsealed after delivery.
8.1 Payment for the products purchased on the site is carried out using the following methods: Paypal allows you to pay with your credit card / prepaid or through your Paypal account (rechargeable via bank transfer or credit card / prepaid). Paypal does not involve any additional cost to the customer. If you are not already registered on Paypal you can easily open an account by clicking here.
8.2 If the invoice is deemed necessary, the customer is required to communicate during the purchase process.
8.3 The Casamatta reserves the right to refuse at its sole discretion some of payment.
9.1 The products offered on the Site comply with national and Community legislation in force in Italy.
9.2 The description of the products offered on the site is that the suppliers, under their own responsibility, have communicated to the pillbox. The images and colors of the products displayed on the Site may differ from the real ones due to social settings of the systems and / or the tools used for their display. The pillbox is not responsible for the mismatch between the ordered product and the product description on the website, if the mismatch resulting from errors attributable to the supplier of the description and of which The pillbox was not and could not be aware with the use of reasonable diligence.
9.3 All products sold on the Site are covered by the Legal Compliance Warranty provided by artt.128-135 of the Consumer Code ( “legal warranty”). The Legal Guarantee is for the consumers.
9.4 In the event of lack of conformity of products purchased from the description published on the Site, you are entitled to repair or replace the product, without any additional charge, if this is possible in relation to the number of copies still available for sale and unless the replacement or repair are not excessively burdensome for the seller into account the value the goods would have if there were no lack of conformity, and the extent of the defect. Alternatively, the user has the right to terminate the contract or reduction of the price, in accordance with the following provisions.
9.5 The seller is liable to the consumer for any lack of conformity which exists at the time of delivery of the product that become apparent within two years from that delivery. The lack of conformity must be filed with the dealer, at voiding the penalty, within two months from the date on which it was discovered.
9.6 Unless proven otherwise, it is assumed that any lack of conformity which becomes apparent within six months of delivery of the product already existed on that date, unless this presumption is incompatible with the nature of the product or the nature of the lack of conformity. In order to use the Warranty Legal, the user must then provide proof of the date of purchase and delivery.
9.7 In the event of termination of the contract, the Casamatta return the price paid by the user, in addition to shipping costs and any additional costs. In the case of price reduction, the Casamatta return the amount of the previously agreed with the user reduction. In any case, the refund amount will be communicated to the user by way of e-mail and credited on the means of payment used by the user for purchase. The user shall agree with the Customer Service of The Casamatta the method of delivery of the goods.
9.8 Excluded from Warranty Legal repaired, modified or altered in any way by the user. Also they excluded from the scope of the Legal Warranty failures or malfunctions or other defects caused by accidental events or responsibility or by an improper use of the product to its intended use and / or as provided in the documentation technical attached to the product, if any, or in the operating instructions relating to the same.
9.9 The conventional warranties for products sold are provided directly from the manufacturer.
10.9 In no event shall The Casamatta be liable for failure to comply with any of the obligations arising from these General Conditions in the event where the failure is caused by unforeseeable and / or force majeure, including, by way but not limited to, natural disasters, terrorist acts, network failures and / or blackout.
10.1 La Casamatta is not responsible for damage of any kind arising from the installation and / or use of the product in an improper manner and / or not in accordance with the manufacturer’s instructions and in case of damage caused by accident or force greater.
10. 2 La Casamatta not be liable in case of loss of revenue, profits, data or any other indirect damage of any kind arising out of or related to contracts subject to the General Conditions.
10.3 The responsibility of the pillbox, in any case, may not exceed the total value of the purchase.
10.4 In no event will La Casamatta be liable for failure to comply with any of the obligations arising from contracts subject to the General Conditions in the event that the failure is caused by unforeseeable and / or force majeure, including, but not limited to, natural disasters, terrorist acts, network failures and / or blackout.
11.1 La Casamatta reserves the right to temporarily suspend, without prior notice, the provision of the necessary technical assistance necessary for the time services and / or desirable to improve the quality of these services.
11.2 La Casamatta may at any time discontinue providing the Service where it fulfills motivated reasons of safety or violations of confidentiality by giving notice to you in such case.
12.1 The contents of La Casamatta, such as, for example, works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on the site, including menus, web pages, graphics, colors, schemes, tools, fonts, design of the web site, diagrams, layouts, methods, processes, functions and software, are protected by copyright and any other intellectual property right of the pillbox and other rights holders. And ‘The reproduction, modification, duplication, copying, distribution, sale or other exploitation of the image, the contents of the Site unless previously authorized in writing by. La Casamatta It ‘also prohibited any use of the Website content for commercial purposes and / or advertising.
12.2 All other brands that distinguish the products sold on the Site are trademarks of their respective holders and are used by La Casamatta under license for the sole purpose of distinguishing, describing and advertising the products for sale on the Site. Any use of the signs distinctive mentioned above do not conform to the law, and as unauthorized is prohibited. It is in no way permitted to use any distinctive sign in the site to take unfair advantage of the distinctive character or reputation of these or to be detrimental to them and their owners.
12.3 In no case the user can alter, change, modify or adapt the Site, nor the material provided by La Casamatta
13.1 The General Conditions are governed by Italian law.
13.2 Any dispute concerning the terms and conditions will be settled by the Court of Rome.